Zepto has formally launched ‘Zepto Pharmacy’, offering medicine delivery within 10 minutes in select metropolitan areas. The service is now operational in parts of Mumbai, Bengaluru, Delhi-NCR, and Hyderabad, following a 12-month pilot aimed at optimising operations.
Announcing the launch on LinkedIn, Zepto cofounder and CEO Aadit Palicha stated, “Today, we’re formally announcing the launch of Zepto Pharmacy – Medicines delivered in 10 minutes! Over the past 12 months, the team has worked tirelessly to perfect the customer experience, supply chain, and compliance at a small scale, and we want to grow it steadily from here. Our objective is to keep operational standards extremely high and not scale too rapidly, given the complexity of this category.”
Palicha emphasised that the company’s priority is to maintain quality and compliance while gradually expanding, noting that the service has the potential to “seriously improve the lives of millions of customers across the country.”
With this move, Zepto is extending its rapid delivery model—originally built for groceries—into the highly regulated pharmacy segment, positioning itself against established players such as Tata 1mg, PharmEasy, and Apollo 24/7. The company aims to leverage its quick commerce infrastructure to make essential medicines more accessible during urgent situations.
