Friday, June 13, 2025
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The Evolving Landscape of Ice Cream Parlour Chains in India

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R S Roy
R S Roy
R S Roy serves as Editorial Advisor at IMAGES Group

India’s ice cream sector, valued at approximately Rs. 268 billion in 2024, is projected to surge to Rs. 1,078 billion by 2033, growing at a CAGR of 16.7% during 2025–2033. Once dominated by legacy brands and cooperative dairies, this category has become a dynamic arena where traditional players, global giants, and agile startups coexist and compete through innovation, regional appeal, and brand storytelling.

Product, Packaging & Service Innovations

Product Trends

  • Better-for-you formats: Vegan, sugar-free, high-protein variants from brands like Brooklyn Creamery, Go Zero.
  • Regional Indian flavours: Jamun, nolen gur, masala chai, jackfruit gaining popularity across premium chains.
  • Hybrid formats: Ice cream tacos, kulfi sticks, soft-serve-falooda fusions.

Packaging Innovations

  • Sustainable packaging: Use of recyclable, biodegradable materials by boutique and urban brands.
  • On-the-go & impulse formats: Single-serve cups, snackable bites, DIY kits.

Service Evolution

  • Experiential stores: Cream Stone, Cold Stone, Ibaco offer customisation as in-store theatre.
  • Digital-first engagement: D2C sales, loyalty apps, and delivery integrations dominate urban chains.

Outlook

With its blend of nostalgia, affordability, indulgence, and health-conscious innovation, India’s ice cream parlour segment is becoming one of the most inclusive categories in retail food service. As consumption shifts from seasonal indulgence to year-round experience, players that successfully blend product innovation, multi-channel presence, and local storytelling are poised to lead the next scoop of growth.

Analysis 

The Indian ice cream industry is experiencing a significant transformation, attracting substantial investments and strategic partnerships. Key trends include:

  • Health and Wellness Focus: Brands like Go Zero and NOTO are capitalizing on the growing demand for health-conscious desserts, offering low-calorie, sugar-free, and vegan options.
  • Premiumization and Innovation: Companies such as Hocco and NIC are emphasizing premium offerings and innovative flavors to cater to evolving consumer preferences.
  • Market Expansion: Investments are facilitating geographical expansion, with brands aiming to penetrate new markets and strengthen distribution networks.
  • Consolidation and Strategic Acquisitions: The acquisition of Dairy Day by Kedaara Capital underscores the trend of consolidation, aiming to leverage synergies and scale operations.

Overall, the sector is poised for robust growth, driven by changing consumer behaviors, increased urbanization, and a favorable investment climate. Stakeholders focusing on innovation, quality, and customer engagement are likely to thrive in this dynamic landscape.

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