Delhivery CEO Sahil Barua said the acquisition would enhance service capabilities through stronger investments in infrastructure, technology, and talent. Ecom Express founder K. Satyanarayana echoed the sentiment, stating that Delhivery’s scale would help unlock the next phase of growth.

The acquisition follows a dispute last year, where Delhivery accused Ecom Express of misrepresenting key shipment and profitability metrics in its DRHP. Delhivery clarified that it counts returned shipments as a single unit, while Ecom records them as two, inflating shipment volumes. It also highlighted differences in customer mix and parcel weight profiles between the two firms, citing Delhivery’s lower customer concentration and heavier average parcel weight.

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With over three decades of experience in lifestyle and retail sectors, Mitra joins a group of independent directors at Swiggy, including Anand Kripalu, MD & Global CEO at EPL Limited and Chairperson of the Swiggy board, Shailesh Haribhakti, Chairman of Shailesh Haribhakti & Associates, and Sahil Barua, Managing Director & CEO at Delhivery.

Mitra’s educational background includes a degree in electrical engineering from Jadavpur University and an MBA from IIM Calcutta. She embarked on her professional journey as a management trainee at Hindustan Lever Limited, subsequently transitioning to Titan where she held various marketing roles, both internationally and domestically. Later, she joined Talisma Corp as a Director in Product Marketing and with a couple of other experiences, she returned to Titan, ascending to the position of Global Marketing Head and later as the CEO. Under her leadership, Titan’s watches and wearables division achieved a significant milestone, surpassing the Rs 5,000-crore mark in annual turnover in FY23.

Swiggy Group CEO Sriharsha Majety expressed his delight at Mitra’s appointment,  praising her extensive experience and foreseeing the valuable insights she could bring to the company. Earlier, it has been noted that Karan Arora, Vice President and Head of Supply Chain Management (SCM) at Swiggy Instamart, has departed from the firm.

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