At the forefront of this technological advancement are the digital self-order kiosks, which empower customers to customize their orders with utmost ease and efficiency. By simply interacting with intuitive touch-screen interfaces, diners can browse through the menu, select their desired items, modify ingredients according to preferences, and complete transactions seamlessly. This self-service approach not only expedites the ordering process but also offers greater control and personalization to customers, enhancing their overall dining experience. Once orders are placed via the self-order kiosks, dedicated staff members efficiently deliver meals directly to customers’ tables, ensuring prompt and hassle-free service. This seamless integration of technology and hospitality not only enhances operational efficiency but also fosters a more relaxed and enjoyable dining ambiance for guests.

The new McDonald’s outlet shows the brand’s commitment to innovation and customer-centricity. By introducing the multi-level EOTF Store concept and integrating digital self-order kiosks with table service, McDonald’s continues to redefine the fast-food dining experience, catering to the evolving needs and preferences of modern consumers. The brand has 27 outlets in Pune according to EazyDiner.  

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“We are excited to announce the launch of our new store in the diamond capital of the world – Surat, Gujarat. It’s incredible to start off this fiscal year with the grand opening of a new store within the very first month,” posted Niyati Shah, Assistant Manager, Business Development,  Starbucks India, on her Linkedin handle.

The coffee retailer recently achieved a significant milestone by opening its 400th store in India. Operated through a joint venture between Seattle-based Starbucks Coffee Co. and Tata Consumer Products Ltd., the Starbucks-branded coffee chain continues to expand its presence across the country. Notably, the company also established its first-ever outlet in the Delhi High Court.

As part of its growth strategy, Starbucks aims to penetrate tier 2 and 3 cities in India. Additionally, it plans to introduce services such as drive-thru, airport outlets, and 24-hour store formats to cater to the diverse needs of customers. With its commitment to expand its reach and  enhance customer experience, the brand plans to open 1000 new outlets in the country by 2028. 

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